Nick Iammatteo has been with Relias since May 2017. Nick began his time in the Support Department, spending every day talking to clients and assisting them in any way he could in order to help them get the most out of their RLMS and Swank sites. When September of 2018 rolled around Nick transferred over to Professional Services as their Project Coordinator, a position he holds to this day. "Presenting at Impact Nation is something I have always wanted to do, and I am so happy to have the opportunity to do so this year.

Kim has been with Relias for nearly two years, where she is committed to helping clients successfully implement the Relias platform. With a strong educational background in public health and over eight years of experience in healthcare IT, she is deeply passionate about improving healthcare outcomes and delivering value to clients. Outside of work, Kim enjoys running, reading, and exploring the Triangle area with her family and friends.

As a dedicated Scaled Client Success Manager at Relias, I specialize in providing short-term, strategic, project-oriented assistance to help clients achieve their goals with the Relias Platform. I initially joined the company on the Relias Support Team, where I honed my skills in customer support and technical troubleshooting. My background in Geology and Earth Sciences, with a focus on scientific communications, has equipped me with a unique perspective and an analytical approach to problem-solving.

Beyond my professional endeavors, I am passionate about rock climbing, a proud cat enthusiast, and an avid cook. These personal interests allow me to balance my work and personal life, bringing creativity and resilience to both areas.

Karoline has been with Relias for over 3 years as a Client Success Manager. She is committed to building long-term client relationships, helping them achieve their goals, and ensuring they receive maximum value from their Relias products. Prior to joining Relias, Karoline worked as an Occupational Therapist for 4 years specializing in geriatrics, fall prevention, and caregiver burnout prevention. Outside of work, Karoline loves to cook, run, and explore the many parks in the Triangle with her husband and her dog, Luna.

Tara Carvalho has over 12 years of experience in the online education. She is a Managed Services Consultant with Relias specializing in training plan compliance. As a former LPN, she understands the importance and challenges of training and is dedicated to helping clients meet their goals using the Relias system and tools to their best potential.

Parker has been at Relias in the Support Consultant role for just over a year. He grew up around computers, learning how to use and build them. His high computer literacy and experience in problem solving enables him to help clients effectively and efficiently as part of the Relias Support team. When he is not working, his main hobby is Dungeons & Dragons.

Dr. Jennifer Arnold is a board-certified neonatologist, medical school professor, and global leader in healthcare simulation whose work has transformed pediatric care and education. Currently, she practices neonatology at Boston Children’s Hospital—a Harvard-affiliated institution—and serves as the Executive Director of Immersive Design Systems. In her expanded leadership role, she has also recently taken on the position of Medical Director of the Skeletal Dysplasia Clinic at the Bone Health Center, further underlining her commitment to advancing specialized care and patient safety.

A true pioneer, Dr. Arnold brings a rare blend of professional expertise and personal insight to her work. Born with Spondyloepiphyseal Dysplasia Type Strudwick—a rare form of dwarfism that required more than 30 orthopedic surgeries—and an eleven-year cancer survivor, she understands firsthand the challenges of navigating complex healthcare systems. This personal journey fuels her commitment to empowering patients, families, and caregivers to become confident advocates for their own care.

Over a career spanning more than two decades, Dr. Arnold has held leadership roles at premier institutions including Texas Children’s Hospital and Johns Hopkins All Children’s Hospital, establishing nationally recognized simulation programs that have reshaped pediatric education. Her scholarly contributions include over 20 peer-reviewed publications and numerous book chapters, backed by grants from esteemed organizations such as the Laerdal Foundation and MD Anderson.

Dr. Arnold’s dynamic presence extends far beyond the hospital. As a decade-long reality television star on TLC’s The Little Couple and a New York Times bestselling author of Life is Short (No Pun Intended) and Think Big, she has inspired millions worldwide. With a social media following exceeding one million, she also hosts Boston Children’s Hospital’s Answers: A Parentcast, bringing vital pediatric healthcare conversations to a broader audience. Her engaging storytelling and unyielding optimism have made her a sought-after speaker, with appearances on Oprah, The Today Show, CNN, Good Morning America, Dr. Oz, and more.

Dr. Arnold has delivered keynotes and participated in panels for a diverse range of audiences—from leading tech giants like Google and Microsoft to esteemed academic institutions such as Harvard Medical School, Columbia University, and Johns Hopkins School of Medicine. Her insights have resonated with organizations including the American Academy of Pediatrics, SHRM, March of Dimes, and even U.S. Congress, earning her accolades like the Ray E. Helfer Award for Innovation in Pediatric Education, Patients’ Choice Awards, and Distinguished Educator honors from the University of Pittsburgh.

A native of St. Petersburg, Florida, and raised in Orlando, Dr. Arnold earned dual B.S. degrees in Biology and Psychology from the University of Miami, followed by an M.D. from Johns Hopkins University School of Medicine and an M.Sc. in Medical Education from the University of Pittsburgh. Beyond her professional accolades, she is a devoted wife and a passionate mother of two children with medical complexities, continually inspiring others with her determination and love for life.

Dr. Arnold’s unique fusion of expertise, resilience, and authentic storytelling makes her an extraordinary speaker—one who not only shares knowledge but also ignites hope and drives transformative change in healthcare and beyond.

Lindsey Rickard is a licensed Mental Health Counselor (LMHC) with nearly two decades of experience in behavioral health, leadership development, and organizational culture. She earned her B.A. in Psychology with a specialization in Human Services from Daemen University and her M.A. in Clinical Mental Health Counseling from Medaille University.
Lindsey began her career in 2007, working in residential treatment, substance use disorder services, and integrated outpatient care. With a strong clinical foundation, she transitioned into leadership, focusing on training, workforce development, and employee experience. She has extensive expertise in coaching leaders, designing professional development programs, and building high-performing teams.

In her current role at BestSelf Behavioral Health, Lindsey oversees learning and development, leadership development, onboarding, employee experience, and diversity, equity, inclusion, and belonging (DEIB). She is committed to fostering a supportive and inclusive workplace, ensuring employees have the tools, resources, and culture needed to thrive.

With a passion for professional growth and organizational excellence, Lindsey partners with leaders and teams to enhance workplace culture, leadership capacity, and employee engagement. Her approach blends clinical insight with strategic leadership, creating meaningful learning experiences and initiatives that empower individuals and organizations to reach their full potential.

Catherine Maloney is a Licensed Mental Health Counselor with diagnostic privileges and the Director of Learning & Development at BestSelf Behavioral Health. She holds a B.A. in Psychology from Saint Bonaventure University and an M.A. in Clinical Mental Health Counseling from Medaille College. With over ten years of experience in community mental health, Catherine has worked in residential, substance use, and group-based programs since 2012. She previously served as a program director at a BestSelf Certified Community Behavioral Health Clinic, where she led integrated outpatient services for three years.

Catherine is intensively trained in Dialectical Behavior Therapy and has completed several advanced certifications, including the Master Trainer Certificate, Making Training Stick Certificate, and Gamification Level One Certification. These credentials demonstrate her expertise in delivering impactful training and applying game-design principles to enhance learner engagement. Catherine is also currently pursuing certification as a Lean Professional through the University of Buffalo, further expanding her skills in process improvement and operational efficiency.

Sean Luechtefeld is the Vice President for Membership & Communications at ANCOR, where he has served since 2018. In this role, he leads the organization’s strategic communications and membership initiatives, supporting engagement across ANCOR and the ANCOR Foundation. In 2023, his responsibilities expanded to include membership operations, outreach, and engagement, helping to grow and strengthen ANCOR’s provider and association community.
Before joining ANCOR, Sean was the Associate Communications Director at Prosperity Now, where he managed digital strategy, strategic messaging, and event marketing, including a full brand overhaul. Outside of ANCOR, he teaches graduate-level communication at Johns Hopkins University and brings a broad background in communications, having worked in debate coaching, disability advocacy, and museum development. Sean holds a Ph.D. in Communication from the University of Maryland, along with degrees from Florida State University and Wake Forest University.

Shawn Barber, Chief Product Officer, leads strategy and execution for Relias’ solutions. He comes to Relias after 27 years of experience leading the strategic development and delivery of software in global markets.

Prior to joining Relias in 2019, Shawn held various software company leadership roles, addressing a broad range of business and consumer needs including web applications, mobile network infrastructure, content licensing and distribution, and business intelligence technologies. Starting his career as a civil engineer, Shawn’s passion has always been to build new products and introduce new technologies that make the world a better place.

Mike T. is the DD & DCS CHP Workforce Development (WFD) Administrator and Manager of Provider Workforce Development and Design at Mercy Care. Helping individuals grow and develop professionally has been at the center of his 27-year career in Training, Talent and WFD, although his contribution to the healthcare sector started 36 years ago while working in group home management. A distinguished career honor was being asked by the Department of Defense (DoD) to regularly co-facilitate Active-Duty TRICARE Sessions with their National Training Team. Closer to home in Arizona, he has co-led multiple statewide healthcare provider WFD initiatives. He is a Certified Professional Coach (CPC) and a long-term member of the Association for Talent Development (ATD) where he has been published by their TD Magazine, as well as contributed to podcast and conference panel discussions. His strengths include a healthy appreciation for coaching, creating value learning cultures, adult learning approaches, innovation, out-of-the-box thinking, and strategy, while serving as a lead to drive successful, impactful TD/WFD projects. Away from work, Mike is active in hiking, travel, organizes an outdoor activity group, enjoys all things British, and is a dog enthusiast.

Sarah Hauck coordinates and oversees Workforce Development activities for Mercy Care, and the broader Arizona Workforce Development Alliance team – a statewide collaborative for Arizona’s health plan providers. Sarah holds a Master of Science in Counseling Psychology from Arizona State University and a Bachelor of Science in Psychology (with a minor in Biology) from Indiana University, and a Certificate in Project Management.

Yvette Tucker is the Workforce Development Administrator for Arizona Complete Health (a wholly owned subsidiary of Centene Corporation). In her role, she collaborates with system partners, health care providers, and communities across Arizona to drive effective change in the workforce. She is an innovative leader that takes a consultative approach toward enhancing organizational effectiveness and is committed to improving the learning process- which has been a driving force throughout her two-decade career in Learning & Development. Yvette is enthusiastic about developing life-long learners, leadership development, and leading diversity, equity, & inclusion (DEI) initiatives.

Yvette holds a Master of Arts degree in Adult Education, and her expertise includes adult learning theory,
distance learning, and application of instructional design strategy. As an active member of the Association for Talent Development (ATD), Yvette continues her own professional development to build her knowledge of the dynamic talent management landscape. Outside of work, Yvette’s passions include traveling the world and attending food, music, and cultural festivals.

Mark F. is the Workforce Development (WFD) Administrator for Heath Choice/BlueCross BlueShieldAZ and has been involved in WFD since 2018. He has a master’s degree in counseling psychology and in addiction counseling. Previously, Mark was the clinical trainer for a Behavioral Health provider in Maricopa County. He also was a licensed counselor for an At-Risk-Youth program for 7 years with the National Guard. (Civilian side) Mark is also a certified instructor for a number of suicide prevention and mental health workshops. Mark volunteers for his local police department on the Crisis Support Team, supporting first responders and the community.

Selena McDonald is the Workforce Development Administrator at Banner Health Plans. In her 17 years as a servant leader in healthcare, she has championed systems change to improve healthcare within the community. Selena experienced a career highlight through her participation in strategic collaborations that serve to respond to needs and address gaps across the Arizona healthcare network. Some of those efforts include leading the creation and revision of statewide healthcare training curriculum, creating and encouraging career pathways through apprenticeships and the AZ Healthcare Careers hub, and workforce data collection efforts across AZ which gathered feedback from over 26,000 healthcare employees serving the state. Selena has previously served as a Health Educator, Case Manager, and Population Health Management Administrator. She holds a B.S. in Health Sciences with a focus on Community Health Education, an MPA with an emphasis on Healthcare Management, as well as certificates in Project Management (PMP), Integrated Talent Management, and Healthcare Analytics. Outside of work, Selena enjoys traveling and time with her family and friends.

Michaela Paul is a seasoned product management professional with over ten years of experience leading innovative solutions in healthcare software, online learning platforms, and population management systems. With a strong background in developing and executing product strategies, Paul has a proven track record of driving growth and improving customer experiences across diverse industries. Specializing in the intersection of technology and healthcare, She has successfully led cross-functional teams to deliver cutting-edge software that enhances patient outcomes, streamlines operations, and supports population health initiatives. Known for a customer-centric approach and deep technical expertise, Paul excels at translating complex market needs into impactful product solutions, fostering stakeholder collaboration, and ensuring projects are delivered on time and within scope.

Robin Petersen, MSN, RNC-OB, C-EFM, NPD-BC, is the Program Manager for Nursing Continuing Education at MultiCare Health System. Her professional interests include team dynamics, process development, and the pursuit of understanding how and why things work. In her program manager role, Robin supports the nursing professional excellence program, manages MultiCare’s approved provider status for accredited nursing contact hours, and leads system nursing professional development initiatives. Robin is board certified in fetal monitoring, inpatient obstetrics, and nursing professional development.

Stephanie Gore, MSN, RN, PCNS-BC, NPD-BC is the AVP of Clinical Practice & Development. A passion for promoting nursing excellence is at the core of her work, and a driving force behind her desire to inspire and develop other nurses. As AVP, Stephanie guides a team of Directors, Program Managers, Nursing Professional Development Practitioners and Associates, and Nurse Specialists. Together this team develops, delivers, and sustains key programs, initiatives, and education resources to elevate clinical and professional practice.

Peter Wright, MBA CBIST is the Director of Learning & Development for Collage Rehabilitation Partners, a neurorehabilitation company operating residential and community-based programs in 13 US states. He has 30 years experience in the field of brain injury rehabilitation, and currently oversees training and development for more than 1000 direct care, management and therapy staff. He enjoys working with clinical professionals to create dynamic educational experiences that meet the needs of a diverse group of learners.

Mr. Wright is a Certified Brain Injury Specialist Trainer, Medication Administration Trainer, Nonviolent Crisis Intervention and Red Cross Instructor. He is currently serving his second term on the Board of Governors of the Academy for the Certification of Brain Injury Specialists, chairing content development committees for rehabilitation education. He has spoken nationally on a variety of topics, including learning design, vocational rehabilitation, veterans and TBI, therapeutic relationships, and inclusive leadership. He and his team have been using Relias since 2016.

Mr. Wright has a BA in Psychology and an MBA in Biotech & Health Industry Management from The Pennsylvania State University. In his free time, he enjoys keeping life simple with family time, books, movies, music, and playing with the dogs.

Contact: peter.wright@collagerehab.com, 484-595-9300, ext 142

Marcus Stallworth, LMSW, has close to 20 years in Child Protective Services and is recognized by the State of Connecticut as an expert witness for Superior Court for juvenile matters. He has spearheaded initiatives to promote the engagement of fathers, identify the dangers of social media, and raise awareness of equity and inclusion. He has experience educating and supporting victims of human trafficking and sexual exploitation, including those in foster care. He held a leadership role in Connecticut’s Disaster Behavioral Health Response Network and oversaw recovery efforts in Newtown, CT after the events on December 14, 2012.

Marcus has spent the last several years working with the Child Welfare League of America and now serves as Director of Training and Implementation. This work has provided him the opportunity to assist child welfare agencies across the U.S. and internationally with implementation strategies to achieve positive outcomes for children and families. He has published many articles regarding the importance of using strength-based language, how to support grieving children, and ways to reduce and prevent disruptions.

Cara Lunsford is a Registered Nurse with 16 years of experience and a healthcare technology innovator who founded the HOLLIBLU app, the first social media network for nurses. Over her 16-year career, she has worked in the acute care setting as a pediatric Heme/Onc nurse, in-home health and home infusion, and as Director of Nursing for an L.A.-based home health and hospice organization. In 2022, Relias, the parent company of Nurse.com, acquired HOLLIBLU. Lunsford is now the VP, Community at Nurse.com. She is excited to work with her team to create a place where nurses will find peer support, allies, professional opportunities, resources, and education.

Amanda Bergen, VP, Communities Sales at Relias has over 20 years’ experience in the recruiting industry, most recently at Monster Worldwide. Amanda is passionate about helping organizations solve their recruiting struggles with innovative advertising and talent acquisition strategies to maximize their budget and resources. Prior to joining Monster, Amanda held various roles in field, tele, and sales management honing her skills as a seasoned sales professional. She was a Journalism major at Roger Williams University in Rhode Island and resides in the suburbs of Boston.

Natalie Jones is a transformational thought leader, innovator, and disruptor in the workforce space. She is recognized both locally and nationally for leading best practices in workforce development and retention within the healthcare industry. The recently published article, "Nurses Leading Partnership-Driven Transformation to Address the Nursing Shortage," highlights the importance of developing talent pipelines to prepare and build the next generation of healthcare professionals. Natalie was a finalist for the March of Dimes Innovation Award and received the Wellstar Innovation in Nursing Practice Award, recognizing her innovative approaches to addressing the healthcare workforce pipeline.

Jason Lee currently serves as the CEO of the Home Care Association of America. Previously, he held key roles at the American Dental Education Association and the Association of Fundraising Professionals. Lee's background includes work as a lobbyist and legislative positions with notable figures such as Sen. Barbara Boxer and Rep. Sheila Jackson Lee. He holds a Juris Doctor from The George Washington University Law School, a Master of Arts in English Literature from Binghamton University, and a Bachelor of Arts in English Honors and Plan II Honors from The University of Texas at Austin.

Dr. Hassan M. Abdulhaqq is an accomplished Human Resources Executive, professor, and keynote speaker with over 30 years of experience leading HR initiatives for some of the largest global and domestic non-profit and financial institutions. Currently serving as the Chief Human Resources Officer for AABR, Inc., a major 501(c)(3) organization based in Queens, Dr. Abdulhaqq plays a key role in supporting individuals with developmental disabilities throughout the New York region. In addition to his executive leadership, Dr. Abdulhaqq is an adjunct professor affiliated with Columbia University, New York University, Stony Brook University, and Vaughn College, among others. He holds a Ph.D. in Organizational Behavior and actively contributes to the HR field by serving on the Board of Directors for SHRM Long Island and The Children’s Home of Kingston.

As a captivating motivational speaker, Dr. Abdulhaqq is invited to speak at corporations, higher education institutions, and non-profit organizations nationwide. His leadership and contributions have been recognized on a global scale, with accolades including two Bronze Stevie Awards for the American Business Award Human Resources Executive of the Year. He was also named one of Long Island’s 50 Most Influential Men by Long Island Business News, received the ARC-NCE Distinguished Professional 2023 Rising Star Award, and was featured in CIO Magazine as one of the top HR Executives to watch. Additionally, Dr. Abdulhaqq was honored in IE Magazine as one of the Top 10 Inspiring Leaders of 2023. Author: The EQ Connection: Transforming IDD Support Through Emotional Intelligence

Terence Fitzgerald, PhD, EdM, MSW, who specializes in trauma-informed, resilience-oriented, equity-focused systems (TIROES), was previously a clinical associate professor of social work at the University of Southern California’s Suzanne Peck-Dworak School of Social Work. As both a social worker and a race and gender scholar, Fitzgerald worked with K-12 grade levels as a school social worker, and then later as a special education equity coordinator in racially and economically diverse settings in central Illinois. He has worked with social justice grassroots organizations that focus on marginalized children and families, aligned for the purpose of meeting state and federal requirements, and helped organizations and corporations work toward meeting the needs of culturally and socially just organizations and environments. Professionally, he has utilized his program and curriculum evaluation talents to enable public schools in Illinois to make financial, efficient, ethical, racially just policy, program and curriculum changes. His expertise as a racial scholar is spotlighted in numerous international and national media outlets, peer-reviewed journals, and collaborative and independently published books.