Experience the power of the Relias platform and its site settings with our quick overview! Explore the five key dashboard features and discover how to navigate the left-hand navigation menu effortlessly. Gain insights into exclusive site settings accessible only to Admins and learn how to tailor them to meet your organization's unique needs. After attending this session, you should be able to:

• Understand the date and widgets on the Administrator’s dashboard.
• Identify the tabs on the left-hand navigation menu.
• Locate, identify, and describe the functions of major site settings on an organization’s site.

Explore the diverse roles within the Relias Platform and their unique functions. Learn how to navigate the User List effectively to create and update users while also mastering the process of updating user statuses. After attending this session, you should be able to:

• Navigate to the User List page to manage users.
• Create new users and understand the various profile fields.
• Understand how to update and describe each user status.

Discover the value of the hierarchy feature on the Relias Platform through our detailed overview. Gain proficiency in building and editing hierarchies and understand the importance of including notification recipients. Explore diverse examples of hierarchy setups to effectively manage your unique organizational structures. After attending this session, you should be able to:

• Recognize and describe the hierarchy feature on the Relias platform.
• Create, edit, and organize the hierarchy structure on a site.
• Understand the strategic uses of the hierarchy structure.

Join our informative session to explore the various module types available on the Relias Platform. Gain insights into the purpose and optimal use of each module type, and learn how to create modules and efficiently manage enrollments. After attending this session, you should be able to:

• Navigate the Module List and recognize the components of each module type
• Create and edit custom courses with custom content
• Enroll and manage users in modules on the Relias Platform

Join us for an insightful overview of the different types of training plans on the Relias Platform. Learn how to create and edit training plans, explore use cases, and discover enrollment options, including auto-enrollment. After attending this session, you should be able to:

• Describe the purpose of Training Plans and how they are used.
• Identify each training plan type and create and edit a training plan.
• Set up auto-enrollment profiles for specific groups within your organization.

Join us for an insightful overview of the Relias Platform's reporting functions. We'll review our most popular reports and demonstrate how to save, share, and schedule reports efficiently. We will also provide an opportunity to explore the new reporting feature and its many benefits:

• Locate, identify, and describe common reports on the Relias Platform.
• Learn how to create, save, share, and schedule a report.
• Understand the uses and benefits of the new reporting feature.

Join Paul Jaglowski and a panel of healthcare leaders as they share real-world success stories on how Experience Management (XM) solutions are transforming patient and staff experiences. Learn how organizations are leveraging real-time feedback and actionable analytics to enhance patient satisfaction and loyalty, improve care quality, and boost staff retention through targeted coaching and process improvements. Hear firsthand how data-driven engagement strategies are driving measurable impact—and walk away with insights to apply in your own organization.

• Harness Real-Time Feedback for Better Outcomes – Discover how leading organizations use XM solutions to capture and act on patient and staff insights.
• Enhance Patient Satisfaction & Loyalty – Learn how personalized engagement strategies drive stronger patient relationships and better experiences.
• Strengthen Staff Retention & Coaching – Understand how feedback-driven insights help improve workplace culture, reduce turnover, and guide professional development.
• Leverage Data for Continuous Improvement – See how actionable analytics inform training, quality initiatives, and operational efficiencies.

LEAP (Leadership Empowerment and Advancement Path) is not your typical leadership training—it's an immersive, hands-on experience designed to transform emerging leaders into confident, strategic decision-makers. Through dynamic workshops, real-world problem-solving, and mentorship, participants sharpen their skills and build the resilience needed to lead with impact. This session will take you behind the scenes of LEAP, sharing innovative strategies, lessons learned, and how to create a leadership program that truly drives engagement and results!

• Discover how to design and implement a high-impact leadership development program that fosters engagement and growth.
• Learn innovative strategies for integrating mentorship, experiential learning, and real-world application into leadership training.
• Explore key lessons learned from LEAP, including what works, what doesn’t, and how to adapt for different organizational needs.
• Gain practical tools and insights to develop emerging leaders, boost retention, and create a culture of continuous leadership development.

No matter your role in your organization or the types of services you deliver, you know that your work makes an immense difference in the lives of the people you support. What you may not know is how to transform your valuable experiences into a compelling narrative that makes the case for your organization, the services it delivers, and the workforce that makes it all possible. In this session, you'll glean practical tips for pairing your experiences with data on the value of our work to create personal stories that have the power to strengthen services and the workforce that delivers them. Presenters will also share actionable steps you can take to put your story to work in service of advocacy on behalf of our services so that you can more effectively stand up for the valuable role you play in your community.

Join Chief Product Officer Shawn Barber as we explore the newest capabilities and enhancements coming to Relias. We’ve added new capabilities and intuitive workflows to simplify complex challenges, leverage data insights, and improve performance with the Relias Platform of connected solutions. Get an exclusive preview of these new capabilities that are designed to help you reduce cost and risk, increase retention, and improve patient experience and care. Stay ahead of the curve with insights into the future of our platform—plus, engage in a live discussion and Q&A.

Building strong connections, collaborating effectively, and supporting each other are key to organizational growth and success. In this session, we will explore the five key components of Workforce Development and showcase how the Arizona Workforce Development Alliance (AWFDA) has effectively fostered connections through collaboration, championed statewide consistency, and enhanced healthcare service delivery. Additionally, we will highlight the AWFDA’s tiered approach in aligning system partners across the state, illustrating how collaborative efforts can amplify the impact of shared resources and strengths for greater accomplishments.

• Identify the five components of Workforce Development and their significance in enhancing collective achievements.
• Explore the importance of fostering strong connections, promoting effective collaboration, and building a supportive community.
• Review real-world examples of how the Workforce Development Alliance has successfully created connections through collaboration

In today’s complex regulatory landscape, staying compliant while managing policies and incidents can be challenging. This session explores how our Policy Pro, Regulation Management, and Incident Pro solutions simplify compliance by streamlining policy creation, automating regulatory tracking, and enhancing incident response. Learn how our integrated approach reduces risk, eliminates manual processes, and ensures real-time regulatory adherence, helping your organization stay ahead of compliance challenges. Whether you're looking to improve efficiency, minimize risks, or future-proof your compliance strategy, our solutions provide the tools and automation needed to succeed. In this session, you'll learn how to:

• Simplify Compliance Management – Learn how our solution streamlines policy creation, updates, and enforcement, reducing complexity and ensuring regulatory adherence.
• Automate Regulatory Tracking – Discover how our platform keeps you ahead of changing regulations with automated monitoring and real-time updates, minimizing compliance risks.
• Enhance Incident Response – See how our incident management tools help you quickly detect, report, and resolve issues, reducing operational disruptions and maintaining compliance.
• Improve Efficiency and Accuracy – Explore how our integrated solution eliminates manual processes, enhances accuracy, and drives productivity across compliance workflows.
• Future-Proof Your Compliance Strategy – Understand how our technology adapts to evolving regulatory requirements, keeping your organization compliant and prepared for the future.

"Take the Risk" follows Lindsay’s story of building 321 Coffee shows how taking small risks can lead to unexpected rewards. This session explores how risk isn't just something to manage—it's something to embrace as a pathway to doing things differently, better, and more impactfully than ever before. The challenge: redefine risk as an opportunity for meaningful change.

In 2024, MultiCare Health System utilized Relias Clinical Assessments to help systematically identify learning needs and strengths of incumbent nursing staff. Leveraging a phased approach, over 5,000 nurses across 15 service lines participated in this initiative. This presentation will cover lessons learned, tips and suggestions for implementation and how assessment data can inform when planning future nurse competency.
• Discover communication and implementation techniques to promote psychological safety and a shared understanding of program goals
• Discuss lessons learned from multi-site implementation with unique service line needs
• Provide tips and suggestions to assist with identification of future nursing competencies

Using groups of 3 as an organizing principle, I'll present the approaches and strategies that have driven the successes of my organization's 3 person training team. The themes will be… using the "People, Process & Systems" approach to team success; "Online, Classroom, & On-the-job Training" as the model for Blended Learning (with a beating heart); and "Education, Information & Support" as our team's statement of purpose that guides how we interact and collaborate with leaders, instructors and learners. Each section will provide concrete examples of utilizing Relias, often in conjunction with other digital or human systems, to support positive training outcomes. Following this session, learners will be able to:

• Assemble, supervise and support productive and engaged L&D teams
• Build an effective blended learning strategy for medium to large scale healthcare organizations
• Collaborate effectively on learning projects with leadership, clinical and care teams
• Integrate systems that impact learning, productivity, and quality of care

Ensuring staff competency in healthcare extends beyond compliance; it is foundational to quality patient care, enhanced clinical outcomes, and organizational excellence. But how exactly do competency assessments and evaluations strengthen your workforce strategy, and why is integrating both crucial for ongoing success?

Join experts Felicia Sadler, MJ, BSN, RN, CPHQ, LSSBB, and Nikki Hehl for this exclusive customer session, designed specifically for our valued partners attending the upcoming conference. Explore the essential distinctions between competency assessments (pre-hire) and competency evaluations (continuous performance), and understand how each contributes uniquely to maintaining a highly skilled, motivated, and confident healthcare team. This interactive session delves deeply into why comprehensive competency practices are critical—not just for meeting regulatory requirements, but also for driving workforce satisfaction, retention, and long-term organizational success.

Learning Objectives:
- Assess competence with confidence: Understand the distinct yet complementary roles of competency assessments and ongoing evaluations in developing and sustaining a competent healthcare workforce.
- Navigate Regulatory Compliance: Gain deeper insights into CMS and other regulatory requirements that underscore the necessity for robust competency frameworks in post-acute care settings.
- Strengthen Your Workforce Strategy: Discover best practices in leveraging competency tools to support strategic hiring decisions, foster career growth, and improve staff retention.
- Enhance Performance Measurement: Learn practical strategies to effectively measure, monitor, and develop critical competencies within your organization.
- Demonstrate Business Impact: Understand how effective competency management minimizes risk, enhances patient care quality, and positively impacts organizational efficiency and financial performance

For the past several years, Child Welfare League of America (CWLA) has been gathering information from males within child welfare: resource and kinship dads, direct staff, managers, supervisors, and community members, exploring why many men in the field often feel overlooked and under-utilized. Based on the nationwide and international feedback they gathered from public and private agencies, this session will highlight the important role men in child welfare play in recruitment, assessment, and engagement of the children and families they support. A sense of belonging and feeling heard can impact resource parent recruitment, staff retention, and overall organizational culture.

Hear Marcus Stallworth, LMSW, Director of Training and Implementation, use CWLA’s 4 A’s framework to:

• Raise awareness of the importance of the male role in child welfare
• Acknowledge some of the challenges, while exploring opportunities for enhancement
• Identify action steps that can be taken to support staff members, resource parents, and community resources
• Emphasize the need for accountability from an individual, agency, and community perspective, the challenges, while exploring opportunities for enhancement.

Recruiting and hiring nurses in today’s market requires more than just posting job openings—it demands strategic visibility, brand differentiation, and direct engagement with the right nursing talent. Discover how healthcare organizations can leverage digital advertising through targeted, programmatic ads in their recruitment strategies to reach top nursing talent. Join Nurse.com’s experts as they share actionable strategies for increasing job visibility, optimizing recruitment efforts, and positioning your organization as an employer of choice.

This presentation explores the potential of Targeted Learning as a powerful tool for developing and delivering comprehensive curricula aimed at enhancing Nurse Leader growth and development. As the healthcare landscape continues to evolve, effective leadership in nursing is critical to improving patient outcomes, fostering team collaboration, and driving organizational success. By leveraging the flexibility and scalability of targeted learning, education can be tailored to meet the unique needs of aspiring and current Nurse Leaders. Ultimately, this presentation underscores the role of targeted learning in fostering the development of confident, skilled Nurse Leaders who can drive positive change in healthcare settings.

• Understand the Role of Targeted Learning in Nurse Leader Development.
• Evaluate the Effectiveness of Targeted Learning in enhancing Leadership Competencies.
• Apply Targeted Learning Strategies to enhance Nurse Leadership Development in nursing
organizations.

2025 represents a year of incredible opportunities and challenges for the home care industry. During this session, Jason Lee, CEO of the Home Care Association of America (HCAOA), will discuss the horizon for 2025 and beyond, which includes HCAOA’s federal and state public policy priorities. Issues such as tax policy, immigration (visas and workforce), the CMS Medicaid Access Rule, national standards, and related topics will be covered.

Unlock the transformative power of emotional intelligence in healthcare with this dynamic Relias learning session. Through evidence-based strategies and real-world healthcare scenarios, discover how mastering EQ can revolutionize patient outcomes, strengthen team dynamics, and elevate the quality of care delivery. This interactive session equips healthcare professionals with practical tools to build resilience, enhance communication, and create more empathetic healthcare environments, all while leveraging the trusted Relias learning framework. Join us to gain actionable insights that will not only advance your professional growth but also create lasting positive impact across your entire healthcare organization.

• Demonstrate how to apply the five core components of emotional intelligence (self-awareness, self-regulation, motivation, empathy, and social skills) to enhance patient care outcomes and team collaboration in healthcare settings.
• Master practical EQ techniques for managing high-stress medical situations while maintaining professional composure and effective communication with patients, families, and colleagues.
• Develop strategies to build emotionally intelligent healthcare teams that foster psychological safety, inclusive communication, and improved patient satisfaction scores.
• Create a personalized EQ development action plan using Relias tools to continuously improve emotional intelligence skills and measure their impact on healthcare delivery.

Building resilience in the workforce is key to adapting to unforeseen challenges. These efforts prompt the following questions: How do we intentionally promote resilience in the workforce? How do we continue our complex services while taking care of our families, our workforce, each other, and ourselves? The teachings and principles of trauma-informed, resilience-oriented, and equity-focused approaches offer a foundation for answering these questions.

In this session, participants will: - Discuss basic concepts of wellness, resilience, and a compassionate culture.
- Learn how to develop resilience as an organization.
- Learn why compassionate cultures are essential and what we can do to develop them.